Project information
- Category: Machine Learning
- Client: Academic
- Project date: 01 March, 2021
- Project URL: Project Link
Project Description
- Customer churn is a term used when a customer decides to stop using the services of the business
- Businesses do customer churn analysis all the time because it can help them to figure out which customers are about to leave.
- Retaining customers is important for telecommunications companies because it helps them keep customers who are happy and interested in their service.
- predicting customer churn can help companies do this. It is more expensive to get new customers than to keep the ones you have